Privacy Policy

Overview

HirePlus ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information when using our CV analysis and career guidance platform (the "Service").

By using HirePlus, you consent to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

• Account Information: When you register for an account, you may provide your name, email address, password, and other profile details.
• Additional Profile Details: You may also supply additional details (e.g. work history) to personalize your experience.
• User Content: CVs, resumes, work history, skills, and other documents you upload for analysis. We collect your User Content, such as the resumes, CVs, and documents you upload for analysis.
• Communications: We keep records of your communications with our support or service (for example, emails you send to us or in-app messages). Records of messages you send to us (e.g., support emails, in-app chats, feedback).

Automatically Collected Data

• Usage Data: We collect usage and technical data about how you use the Service. This includes log file information automatically reported by your browser or app (such as IP address, device type, browser or app version, pages visited, and links clicked).
• Cookies & Tracking: We collect cookies and similar tracking data as you interact with our site or app, including cookies, web beacons, device identifiers, and pixel tags. Data collected via cookies, web beacons, device identifiers, and similar technologies.
• Metadata: We may also collect metadata generated by our system (for example, timestamps or system usage information). Information generated by system processes (e.g., usage logs, diagnostics).
• Location Data: Location data is collected only if you explicitly enable location-related features; otherwise, no precise location is gathered. Only if you enable location-based features; we do not collect precise location otherwise.

This information helps us deliver, personalize, and improve our Service.

How We Use Your Information

We use the information we collect to operate and improve HirePlus. We process your information to:

• Deliver, operate, and improve the Service.
• Process and analyze your resume content and provide the features of the Service.
• Analyze CVs and provide personalized recommendations.
• Remember your preferences.
• Communicate with you about your account, updates, and support requests. We use your contact information to communicate with you about your account and to send Service-related notices (such as security alerts or changes to features).
• Provide security alerts, technical notices, and service-related messages.
• Conduct analytics, develop new features, and test functionality. We also use data to "provide personalized content and information" to develop and test new services, and to monitor usage patterns for analytics.
• Personalize your experience and content delivery.
• We may aggregate or de-identify your information for internal analytics or research to enhance our algorithms.

We do not use your personal data for any purpose that conflicts with applicable law or that you have not consented to.

Data Sharing and Third Parties

We will not sell or rent your personal information to third parties without your consent. We will never sell or rent your personal data. We may share data in the following circumstances:

• Service Providers: We employ third-party vendors (such as hosting providers, analytics services, and customer support tools) that assist us in delivering the Service. These providers may have access to your information only as necessary to perform their functions, under confidentiality obligations.
• Affiliates: We may share information (including your User Content, device and usage data) with affiliates or parent companies that are part of the HirePlus family of companies, or that become part of the company through merger or acquisition. These entities may use your data to provide, understand, and improve the Service.
• Advertising Partners: If we run ads (e.g. in a free version of the Service), we may share cookie and usage data with advertising partners to serve relevant ads. These partners use this information to display targeted ads to you. (if applicable to free versions): Limited cookie/usage data may be shared to deliver relevant ads.
• Aggregated or Anonymized Data: We may remove personal identifiers from your data and share aggregated or anonymized statistics with third parties (for example, industry reports). Such data cannot reasonably be used to identify you. Shared for research or industry reporting; cannot identify you.
• Legal Compliance and Protection: We may share your information when required by law, to protect our rights, to investigate fraud or security issues, or to respond to lawful requests by government authorities. When required by law, regulation, or lawful request from authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of HirePlus, customer information (including your data and User Content) may be transferred to the new owner, who will continue to be bound by this Privacy Policy. You will continue to own any intellectual property you have in your User Content. In case of a merger, acquisition, or sale of HirePlus, user data may be transferred to the new owner, subject to this Privacy Policy.

Cookies and Tracking

We use cookies and similar technologies to help provide, secure, and improve HirePlus. HirePlus uses cookies, pixels, and local storage to recognize you, remember preferences, enable logins, and improve performance.

Cookies are small text files stored on your device. We use them to recognize you, remember your preferences, and facilitate logins. We also use web beacons, pixels, and local storage to collect information about how you use the Service. These tools help us measure traffic, track feature usage, and diagnose problems.

We also use third-party analytics tools (such as Google Analytics) to understand usage trends. Third-party analytics tools (like Google Analytics) may place their own cookies on your browser to help us understand usage trends. These third parties may set their own cookies.

You can control cookies through your browser or device settings, though disabling cookies may limit your ability to use certain features. You can manage or disable cookies through your browser or device settings, but some features may not function properly if cookies are disabled.

User Rights and Controls

You have control over your personal information. Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the right to:

• You can review and update your account information at any time by logging into your account settings.
• Access a copy of your personal data.
• Correct inaccurate or incomplete data.
• Delete your account and associated CV data.
• Restrict or object to certain processing activities.
• Request data portability (transfer to another service).
• You may unsubscribe from marketing or non-essential email communications by following the "unsubscribe" link in those emails; however, you cannot opt out of service-related messages (such as account notifications and security alerts). Withdraw consent (e.g., unsubscribe from marketing emails).

Under applicable law (for example, GDPR in the European Union), you may have additional rights, including the right to access, correct, delete, or obtain a copy of your personal data, or to restrict or object to certain processing.

You can update your account settings at any time. To exercise these rights or for data privacy inquiries, please contact us using the information provided in the Contact Us section of our website. To exercise additional rights, please contact us at [email protected]. We may require verification of your identity.

Data Security

HirePlus takes data security seriously and implements industry-standard administrative, technical, and physical safeguards to protect your information. We use encryption and access controls to protect data in transit and at rest. We use commercially reasonable safeguards to keep collected information secure.

However, no system is completely secure, and we cannot guarantee absolute protection of your data. You are responsible for maintaining the confidentiality of your account password and other login credentials. If you suspect unauthorized use of your account, please notify us immediately.

International Data Transfers

Our Service is hosted in Europe, and your information may be stored or processed in the United States or any other country where HirePlus or its service providers operate. but your data may be processed in the United States or other countries where we or our service providers operate.

By using the Service, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws. When data is transferred internationally, we apply safeguards (such as Standard Contractual Clauses where applicable) to ensure adequate protection of your personal information. We will protect your personal data as described in this policy even when it is transferred internationally.

Data Retention

• We retain your personal information and User Content for as long as your account is active or as needed to provide the Service.
• When you delete your account or when HirePlus terminates your account, we will delete your data in accordance with our policies. When you delete your account, we delete or anonymize your CV data within a commercially reasonable time, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, backups).
• We may retain certain information (including profile data and resumes) for a commercially reasonable period for backup, archival, fraud prevention, or legal purposes after account deactivation. After that period, your data will be securely deleted or anonymized.
• Aggregated, de-identified data may be retained indefinitely.

Changes to This Policy

HirePlus may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We may update this Privacy Policy from time to time. The revised policy will be posted on our website with a new effective date. Changes will be posted with a revised "Effective Date." We encourage you to review this Privacy Policy regularly. Continued use of HirePlus after any changes are posted means you accept the updated Privacy Policy. Your continued use of HirePlus after updates means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, privacy concerns, please contact us at: [email protected]